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DESIGN DIRECTION B / RESEARCH ATELIERCompare direction A ↗
Data. Design. Engineering. Growth.

Make sense.
Make progress.

I’m Mitch Miller. I turn complex questions into useful digital experiences—connecting data science, design and engineering with search and growth.

FIG. 01 / A WORKING WAY OF THINKING
BEGIN WITHa question
EvidenceDesignSystems
METHOD DIAGRAM · NOT PERFORMANCE DATA
AppleStanford Health CareDignity HealthSFC Surf School

01 / The work atlas

Different scales.
The same commitment.

Understand the problem. Connect the people and the data. Build something useful enough to make a difference.

01 / DIGNITY HEALTH · COMMONSPIRITENTERPRISE SYSTEMS

One connected path to care.

Entity architecture, reusable location pages and measurement connecting discovery to patient actions.

1,000+LOCATION PAGES
ENTITIES → EXPERIENCE → ACTIONSRead the case preview ↗
02 / APPLESEARCH LEADERSHIP

Search at enterprise scale.

Seasonal demand, international architecture and engineering alignment across the Americas.

USUNITED STATES
CACANADA
MXMEXICO
BRBRAZIL
SEASONAL COMMERCE / AMERICASPROGRAM STRATEGY
03 / STANFORD HEALTH CARE · MYHEALTHSEARCH & MEASUREMENT

Start with the patient’s needs.

Paid and organic search, measurement and cross-functional work for clinical services and MyHealth.

01Discover.
02Choose care.
03Manage care.
PATIENT NEED → CHANNEL STRATEGYCARE JOURNEY
04 / SFC SURF SCHOOLSMALL-BUSINESS GROWTH

Make local knowledge useful.

Search-led content, a geographically grounded surf explorer and a repeatable approach to digital growth.

SFC’s published interactive South Shore surf mapACTUAL PUBLIC SURF-MAP INTERFACE
LOCAL KNOWLEDGE → DIGITAL EXPERIENCEWAIKĪKĪ, HAWAIʻI

02 / Interactive laboratory

Good questions
deserve a
working model.

Data, patterns and practical tools. Open a note to see the thinking behind three existing lab experiments.

OBSERVE THE SIGNAL.
MAKE THE ASSUMPTIONS VISIBLE.
BUILD SOMETHING YOU CAN QUESTION.
01

Destination intent

“surf lessons Waikīkī”

A destination-qualified search expresses interest in that destination even when the searcher is somewhere else. The tool separates current location from the place a person wants to visit.

QUERY → CONTEXT → ORGANIC + LOCAL STRATEGY

02

Evidence & growth

Compare raw counts, percentage change and the measurement window. The existing experiment uses SFC’s recorded 5 → 54 Search clicks, with a separate editable demonstration.

Aug 12–Sep 8 vs. Jul 15–Aug 11, 2026. This window precedes the September 10 surf-map launch.

BASELINE → OBSERVED CHANGE → NEXT QUESTION

03

Content systems

Follow the relationship between source data, entities, content and measurement. A shared-field demonstration makes the tradeoff between central consistency and local variation tangible.

SOURCE → MODEL → EXPERIENCE → MEASUREMENT

03 / Independent products

Curiosity,
made concrete.

Not every useful idea starts with a brief. These independent prototypes explore new audiences, decisions and experiences.

PRODUCT STUDY / 01INDEPENDENT PROTOTYPE

Date Night

A couples-focused app for the people who already found each other. Shared discovery, date ideas and plans made together.

&TWO PEOPLE. ONE SHARED PLAN.
DATA STUDY / 02INDEPENDENT PROTOTYPE

DomainSignal

A domain-intelligence prototype bringing multiple inputs into a more understandable evaluation and decision process.

INPUTS
EVALUATION
DECISION

Inside the work / Case preview

A thousand locations.
One system for the next patient action.

DIGNITY HEALTH / COMMONSPIRIT
2018–2019 BUILD
PRODUCT MANAGEMENT · ENTITY ARCHITECTURE · ANALYTICS
Back to selected work

01 / The challenge

Nine service areas operated like separate web experiences. Location information, templates and paths to care varied by market. A patient could find a facility and still face unnecessary work to act.

02 / The decision

Put the entity model before the page template. I drove a location system with SEO, design, analytics, data owners, regional stakeholders and Yext engineering—connecting governed information to reusable experiences.

03 / The system

More than 1,000 location pages connected discovery to calls, directions and appointment pathways. Measurement was part of the requirements, so the product could be assessed through patient actions.

Working principle

A good template is only as useful as the system beneath it.